Dustin Tatgenhorst is an accomplished Senior Systems Engineer and IT Director with over 15 years of industry experience. He is a Senior Systems Engineer at Trax Technologies, a global innovator specializing in helping clients improve enterprise-wide efficiency using business intelligence to improve supply chain performance. Dustin contributes to overall IT strategy and direction, from business integration to architecture design, process, and implementation. His areas of expertise include global IT architecture and systems design, IT Service Management (ITSM), Agile methodologies, DevOps culture and practices, and large-scale heterogeneous public/private/hybrid cloud infrastructure. Born and raised in the south suburbs of Chicago, IL, he has lived in Scottsdale, AZ since 2005.